Policy, capitalized terms have the meaning given to them in our Terms and Conditions, which you may read here (the “Terms”).
Types of Information We Collect
We may collect two types of information when you use our Services:
The first type is un-identified and non-identifiable information pertaining to a user of our Service, which may be made available of gathered via your use of the Services (“Non-personal Information“). This Non-personal Information may include information about your device, browser, operating system and information about your activity while accessing our website or using our Services (pages viewed, online browsing, clicks, actions, etc.)
The second type is information that can be directly associated with a specific person (“Personal Information“).
We collect Personal Information that you provide us in order for us to provide you with our Services, which may include: your full name, gender, birth date, place of birth, place of residence, education level, marital status, number of children, profession and professional experience, level of English, photo and any other information which may be required in order to enable you to fully use the Services.. We also collect your credit card information and billing address when you pay for the Services.
How we Protect Information
We take great care in employing generally accepted industry standards to protect the information we collect and retain. However, regardless of the measures and efforts we employ, we cannot and do not guarantee the absolute protection and security of your Personal Information.
Since we operate globally, it may be necessary to transfer your information to countries outside the European Union. The data protection laws of these countries may not be as comprehensive as those in the European Union – in this instances we will take steps to ensure that a similar level of protection is given to your information. You hereby consent to transfer of your information to countries outside the European Union.
How we Use Information
We will use your information to provide you with the Services regarding assistance with filling out certain immigration forms related to the U.S. Diversity Visa Lottery or similar visa programs we may offer in the future. Our Services will also include submission of your application to the U.S. Diversity Visa Lottery or other visa programs, if applicable. You acknowledge, however, that certain Personal Information may become a matter of public record upon filing with a government agency or as part of any legal or administrative proceeding.
Except as specifically set forth in these Terms, we will not share your Personal Information with third parties without your explicit permission, except when required by law, regulation, subpoena or court order, in order to protect our rights or in order to cooperate with an investigation by a law enforcement body.
We may use Personal Information internally – for example, to help diagnose problems with our servers, to make our Site and/or Services more useful, or to customize our Site and/or Services and personalize their content for you.
We use your credit card and billing information to process your payments.
We may use information you provided us to contact you from time to time to provide you with marketing offers and promotions, not necessarily related to the Services.
We may share your Personal Information with:
Business partners with whom we may jointly offer products or services, or whose products or services may be offered on our website. You can tell when a third party is involved in a product or service because their name will appear, either alone or with ours. If you choose to use these products or services, we may share information about you, including your Personal Information, with those partners. Please note that we do not control the privacy practices of these third party business partners. If you wish to no longer allow that third party to use your information, please contact that third party directly.
Referring websites: If you were referred to our Site from another website (for example, through a link), we
may share some information about you with that
referring website. We encourage you to review the privacy policies of any website that referred you here. Additionally, when you link to one of our
partners from our Site, we provide that partner with a unique identifier so they know that you were referred from our Site. This unique identifier will not
contain any of your Personal Information.
By analyzing all information we receive, including all information concerning users, we may compile statistical information across a variety of users (“Statistical Information“). Statistical Information helps understand trends and user needs so that new products and services can be considered and so existing products and services can be tailored to user desires. Statistical Information does not indicate individuals’ identities, and we will not link Statistical Information to any Personal Information. We may share Statistical Information with our partners, without restriction, on commercial terms that we can determine in our sole discretion. We also use a tool called “Google Analytics” to collect information about the use of the
that some features of the Services may not function properly when cookies are disabled or removed.
Online Links to Other Sites
Use of the Site/Services by Minors
You must be at least 18 years of age In order to use the Site and/or Services. We do not knowingly collect personally identifiable information from children under the age of 13 – in the event we become aware that a user under the age of 13 has shared any information, we will discard such information. In the event you become aware that somebody under the age of 13 has enrolled without parental permission, please inform us immediately at firstname.lastname@example.org.
For how long do we retain the information we collect?
We allow you to view the information you provided during registration and to alter any data, inaccuracies or errors. To request such access, or correct, update, or amend your personal information please contact us at the following email address, postal address or telephone number:
Email address: email@example.com Postal Address: 201 Spear Street Suite 1100 San Francisco, CA 94106 Telephone number: 1-415-915-4151
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to request that we no longer use your information to provide you Services, please contact us at the email address, postal address, or telephone number listed above. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Other Uses or Transfer of Your Information
We will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity, behavior or digital content of any user suspected to have engaged in illegal or infringing behavior.
We may use subcontractors that are located in countries other than your own, and send them information we receive. All our subcontractors will be subject to non-disclosure and non-use obligations. Nevertheless, some countries may have levels of protection of personal and other information which are not as high as in your country of residence or business.
Comments and Questions
Last updated: 26/03/2017